Ordering & Shipping Information

Since our chocolates are handmade fresh in our shops, without chemicals or preservatives, they are more temperature sensitive than commercial chocolates.

Our filled chocolates are shipped in Martine's signature pink boxes during cool weather (approximately from September 15th to April 30th). In the continental US, we can ship by FedEx 2Day or Overnight service. In Manhattan only, we can hand-deliver. Any box with fresh creams will be shipped overnight (see our chocolates menu for instructions about refrigeration).

Our solid chocolate Creations have no fillings and as such keep longer--at least one month when following our instructions. Each one is hand packaged. We can ship them by FedEx 3-Day service, preferably on Mondays.

We can ship during warmer months or to warm climates with our special summer packaging. Please contact us for information and shipping rates.

We cannot guarantee the availability of any holiday Creation if it is not ordered at least 3 weeks in advance of the requested delivery date. The same is applicable to non-holiday Creations ordered from November 1st to February 14th. "Special Orders" listed in our catalog are either à la carte boxes of chocolates or Creations that are not currently made on a regular basis (because they are not in high demand, or are out of season). Please contact us to find out pricing and availability for any of these Creations.

We can make almost anything you can dream of in chocolate or marzipan, including corporate logos and custom orders for any occasion. Baskets can also be made to order. We'll be very happy to answer any questions and help you find the best chocolate solution!

Our current FedEx shipping & handling charges are as follows:
Dimensional Weight Typical Shipping Box Dimensions 3 Business Days
(Fedex Express Saver®)
2 Business Days
(Fedex 2Day®)
Next Business Day Afternoon
(Fedex Standard Overnight®)
Next Business Day Morning
(Fedex Priority Overnight®)
2 lbs. 13"x11"x2" (Small FedEx)
8"x6"x8"
$11.00 $15.00 $22.00 $27.50
3 lbs. 14"x12"x3" (Medium FedEx) $15.00 $17.00 $27.00 $29.00
5 lbs. 18"x13"x4" (Large FedEx)
12"x8"x10"
$17.00 $20.00 $29.00 $35.00
9 lbs. 13"x10"x13" $20.00 $25.00 $40.00 $50.00
Within Manhattan only, we can hand-deliver an order of any size for a flat rate of $25.

The shipping & handling charges will be listed in your shopping cart and on your invoice as if each ordered item was shipped separately. That is why all charges will be marked as "maximum" ones. Be assured that we will always choose the best way to combine the boxes and/or Creations that you chose so that this "maximum" (calculated according to dimensional weight by the carrier) is reduced to the smallest possible amount. You are welcome to contact us to find out what the actual shipping & handling charge will be for a particular order.